Account & Data

Delete your Voiczer account

You can permanently delete your Voiczer account and its associated data at any time, right from the app or the web dashboard — no phone call or email required.

Delete from the mobile app

  1. Open the Voiczer app and go to the More tab.
  2. Tap Settings, then Security.
  3. Tap Delete account, type DELETE to confirm, and enter your password if your login uses one.
  4. Confirm. Your account and data are deleted immediately.

Delete from the web dashboard

  1. Sign in at the dashboard and open Settings → Security.
  2. In the Delete account section, type DELETE to confirm and enter your password if your login uses one.
  3. Confirm. Your account and data are deleted immediately.

What gets deleted

If you are the sole user of your business — or its last administrator — deleting your account permanently removes the entire business account and all of its data: your business profile, customers, jobs, quotes and invoices, voice recordings and transcripts, price book, stored photos and logos, and any other team members. Deletion cannot be undone.

If you are a member of a team that still has another administrator, deleting your account removes only your own login and personal data. The business and its records remain with the rest of the team.

Data we may retain

A limited set of records is kept after deletion, as described in our Privacy Policy: billing and tax records (up to seven years), fully executed contracts and their signing audit trails (as a record of the other parties to them), and residual copies in encrypted backups, which are overwritten on our standard rotation — generally within 90 days.

Can't access your account?

If you can no longer sign in, email us at privacy@voiczer.com from the address on your account and ask us to delete it. We will verify your identity before acting on the request and complete it within the time required by applicable law.